Mika Rouge accepts exchanges/ returns within 14 days upon receiving your package. provided that the garment is returned in new and unused condition with all tags attached and in original condition. If your item shows any evidence of wear it will be returned to you and your refund voided.
Final sale items may not be returned.
The shipping costs incurred by the purchaser will not be refunded except when a product is faulty. The item is your responsibility until it reached us. We recommend that you send the parcel using a delivery service that provides a tracking service and/or insures you for the value of goods.
Refund & Processing Time
If your package arrives at Mika Rouge within the 14-day timeline specified above, your refund will be processed in the original form of payment within 5 business days. You will be notified via e-mail to the address listed on your account when this transaction has taken place. Your banking institution may require additional days to process and post this transaction to your account once they have received the information from Mika Rouge.
Please Note: Before sending out your exchange package, you must email us at firstname.lastname@example.org for an Exchange Authorization. Exchanges sent without authorization will be refused. Once we receive your email we will provide details where to send all items for exchange.